At Akiru (“we”, “our”, “us”), a trading name of Aingaran LTD, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and tutoring services.

By engaging with our services or submitting information via our site, you consent to the practices described in this policy.

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1. Who We Are

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Akiru is an education service based in the United Kingdom offering online tutoring for UK school entrance exams. We operate under UK law and are committed to upholding the standards of the UK GDPR.

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2. What Information We Collect

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We may collect and process the following types of personal data:

• Parent/Guardian Information: Name, email, phone number, address

• Student Information: Name, year group, school year, learning goals

• Technical Information: IP address, browser type, time zone, device data

• Payment Information: Collected securely through third-party platforms (e.g. Stripe, GoCardless); we do not store card details

• Session Data: Attendance records, tutor feedback, optional recordings (see Section 7)

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3. How We Use Your Information

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We use the information collected to:

• Register students and manage class scheduling

• Communicate with parents about sessions, schedules, and progress

• Provide educational support and track student outcomes

• Process payments and issue invoices

• Improve our services and website experience

• Fulfil our legal obligations

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4. Legal Basis for Processing

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We rely on the following legal grounds under UK GDPR:

• Contractual obligation – to provide tutoring services to you

• Legitimate interest – to operate, improve, and safeguard our services

• Consent – for marketing communications (opt-in basis)

• Legal compliance – to fulfil financial and safeguarding requirements

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5. How We Store and Protect Your Data

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• All data is stored securely in encrypted databases and protected by access controls

• Session recordings (if used) are stored securely and only accessible to staff on a need-to-know basis

• We do not sell, rent, or share your personal data with third parties for marketing purposes

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6. Data Sharing

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We only share your data with:

• Tutors working with your child (limited to necessary details)

• Payment processors for billing and refunds

• Technology providers (e.g., Zoom, secure email platforms) to deliver the service

• Regulatory authorities if required by law (e.g., for safeguarding)

All third-party services comply with applicable data protection laws.

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7. Recordings and Online Safety

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• Sessions may occasionally be recorded for safeguarding, training, or quality assurance

• You will be notified in advance when this is the case

• Recordings are never shared externally and are deleted after a fixed retention period

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8. Your Rights Under UK GDPR

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You have the right to:

• Access, update, or delete your personal data

• Withdraw consent for marketing at any time

• Object to data processing in certain situations

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, please email us at hello@akiru.co.uk

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9. Retention Period

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We retain personal data for as long as necessary to:

• Provide our services

• Meet our legal, financial, or safeguarding obligations

• After which, data is securely deleted or anonymised

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10. Cookies and Website Analytics

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We may use cookies or analytics tools to track visitor behaviour on our site (e.g., via Google Analytics). This helps us improve site performance and user experience. You can manage your cookie preferences through your browser settings.

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11. Contact Us

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For questions about this Privacy Policy or to make a data request:

📧 hello@akiru.co.uk